Friday, November 13, 2009

Anyone Use ProFlowers?

I did and it was a joke! Flowers were supposed to be delivered on Thursday and didn't arrive till Monday. To top it off, they were completely dead. I called on Friday and got my money back. They tried to tell me I could only have a partial credit. I told them that the flowers would be 100% dead when they would arrive, if they ever would arrive. So they gave me all my money back.


They shipped using FedEx and were scheduled for Thursday. When they didn't arrive, I called on Friday morning. I was told that the truck had too many deliveries and they couldn't get to mine, but since they were left over from the previous day they would be the first to be delivered. Wrong! they didn't come till Monday and of course they were completely dead.


I'll never use ProFlowers again. I'll call a local florist or 1800flowers.com





Yahoo; Are you going to delete this post too?

Anyone Use ProFlowers?
I did and I never will again. Mine were frozen and went bad.
Reply:sorry nto sure
Reply:I dont think it was pro flowers fault though- I have had delays with fedex. They should not accept shipment if they cannot deliver as promised. I have had good flowers delivered with pro flowers although the person who orders always does it early so there is no rush-so I guess that is the secret?
Reply:I've never used them, but definitely won't now!! I'm sorry that you had such a terrible experience, but you're lucky they gave you your money back. I hope it didn't ruin your day!!
Reply:I bought from them for Mother's Day and got 2 dozen roses for my mom. She got them on Friday (I had chosen them to be delivered either Thursday or Friday) and they arrived beautifully. My mom said they died by Sunday or Monday. She called ProFlowers and they said that they would replace them and they did - with flowers that actually lived.





Part of the problem for you was FedEx. They are absolutely horrible becuse we've used them for mailing stuff and they always are delayed - claiming it is out of their control. One time made sense - it was when that tropical storm was in Florida, but this most recent time makes no sense. FedEx is who you should be more upset with.
Reply:We had a awkward experience but I think it had more to do with the delivery guy. It was for Mother's Day and he left them at the wrong house and left them on the uncovered porch (of the wrong house) in pouring rain. We called them and they said the flowers had been delivered and wouldn't refund since they had been signed for. A few days later the person returned home from vacation, recognized the name, and brought them to our mom. They were african violets so totally dead. We called them again and they were really good about it and sent her a brand new batch the next day and refunded part of our money.
Reply:I think local flowers are better. I have worked in a nursing home, and some people long distance sent their mother pro flowers, and some called the florists here. The florists here had prettier flowers and arrangements.
Reply:I agree, worst flower company ever. Roses looked horrible upon arrival and they died in two days. I get better flowers for cheaper from the local grocery store!!!


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